ERP Systems in Hospitals: A Case Study

نویسندگان

  • Bernabé Escobar-Pérez
  • Tomas Escobar-Rodriguez
  • Pedro Monge-Lozano
چکیده

Purpose In this study, the process of implementation of ERP systems in hospitals is analysed, as an organisation with divided and heterogeneous functional areas. The purpose is to identify the principal technological objectives that were set in the process of implementation, which of those objectives were achieved, and the deficiencies that have subsequently become evident. Design/methodology/approach – A case study approach is used. The primary form of data collection was interviews with managers participating in the implementation and internal

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عنوان ژورنال:
  • JITR

دوره 3  شماره 

صفحات  -

تاریخ انتشار 2010